In today’s fast-paced world, effective employee training is essential — and for companies with teams spread across the globe, traditional training simply doesn’t cut it anymore. That’s exactly the challenge faced by QSR Automation, a leader in restaurant operations technology that serves 21 of the top 25 quick-service restaurant brands in the U.S. and has over 70,000 installations worldwide.
???? The Challenge: Time-Consuming, Outdated Training
Before adopting a modern learning platform, QSR Automation relied on a five-day in-person training program for their employees. While thorough, this approach had significant downsides: it required travel, disrupted daily work, consumed time and resources, and often resulted in limited knowledge retention — especially for content covered in the middle of the sessions.
???? The Solution: Digital Chalk LMS
To modernise their approach, QSR Automation turned to Digital Chalk's Learning Management System (LMS) — a flexible, easy-to-use e Learning platform that transformed how they deliver training. With Digital Chalk, employees can access training materials online whenever and wherever they choose, making learning both convenient and effective. The platform is intuitive not only for learners but also for the team that creates the training content.
???? Real Impact: More Efficient Training and Better Learning
Implementing Digital Chalk made a measurable difference:
⏱ Saved time and resources — No more travel or lengthy classroom programs.
???? Improved knowledge retention — Learners can revisit material on demand, which means fewer gaps and deeper understanding.
???? Reduced help desk calls — Easy access to training content gives staff the confidence to solve problems independently.
???? Personalised learning links — Trainers can share specific videos with targeted audiences for focused learning.
???? Exceptional Support Along the Way
QSR Automation also praised Digital Chalk's customer support, receiving friendly, timely help whenever they needed it. This support played a key role in a smooth roll out and continued success with the platform.